About Us
We are a member of The Global Travel Group and as such we offer complete ATOL protection and all the necessary peace of mind that is so essential when you are looking to book – whether it be a package holiday, cruise, short break, long haul trip, UK break, luxury escape or a tailor-made holiday of a lifetime.
Our friendly team have all the knowledge and experience gained over many years spent in the industry. In many cases they have firsthand understanding of destinations. Something which definitely helps when trying to make up your mind!
As an independent Travel Agent we can deal with hundreds of operators. We are not tied to offering the products of one company only. Our sole concern, and intended speciality, is your complete satisfaction. Not only can we make the holiday arrangements we can also satisfy your travel money needs. We stock major currencies and order in as required other currencies all at rates which are hard to beat.
Global’s Consumer Protection Guarantee Scheme
The Global Travel Group’s ‘Consumer Protection Guarantee Scheme’ means your funds are covered in a legally protected Client Account. This means that in the unlikely event that ourselves or The Global Travel Group fail, your money is protected and the tour operator will still be paid or a full refund will be given.
ATOL Protected
As members of award winning The Global Travel Group who hold an ATOL licence number 3973, your holiday is fully protected. An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad. Plus, our ATOL protection will ensure you’ll also receive a refund and travel home if you’re actually on holiday. We use a protected Client Account where your money is held until after your holiday. This means that your money is always kept safe and secure, no matter what happens. So you can book with confidence.
Our DIY package facility means you can book your flight and accommodation separately to get the best prices, but it is ATOL protected under our licence so you won’t put any part of your trip at risk like you would if you booked them separately on the internet. So you can book with peace of mind that your holiday is secured and you have got the best price.
We have established relationships with the majority of operators featured who share our passion for quality and service. This direct contact ensures we can give you the personal touch and helps us to put you ahead of other guests. We are also able to add in all those extras you need just to make the trip complete including transfers, attraction tickets, insurance, airport hotels, car parking and airport lounges.
Doing the hard work for you
You may think that you can get the holiday you want by trawling the internet yourself and getting the best deal. With over 300 billion online writings users put on the internet each year it’s not as easy as you think – but don’t worry you have us! Also, as we have the backing of one of the UK’s largest travel companies, we have access to bookings you don’t – and of course it’s all ATOL bonded.
We pride ourselves on our consultants’ travel knowledge and excellent customer service standards. Customers can speak directly to our friendly consultants so we can build a relationship with you to ensure you get exactly what you want. Let us know what you want and we’ll do all the hard work for you, making it our personal responsibility for making sure you have the holiday you deserve. We’ll design your holiday every step of the way from your initial call to us to planning your next holiday when you get back. We’re a travel supermarket like no other.
We set ourselves high standards and are keen to be one of the best independent travel agents in the UK, without losing sight of the personal, individual needs of everyone of our customers. We want you to be part of our success. We aim to be the only travel agent you will ever want or need.
We’re passionate about travel and have had the experiences we’ll recommend for you. Our personal insights means we can make sure you go to the places only the locals know about and make sure you take everything you need for the holiday of a lifetime. If the holiday weather in Tenerife is what you’re about, or stunning beaches on the idyllic Caribbean islands or anything else in between.
